Last Friday, we had an awesome meeting. Our solutions meeting was the pinnacle of our year so far. It is what we have worked so hard for ... real, tangible solutions. Let us take a moment to remember all we have accomplished this year.
- We have identified three of the lowest rated 2012 Employee Survey Questions.
- We interviewed and surveyed our Coworkers, Leaders, and our own Teammembers, and gathered raw data.
- We took the data gathered and determined the root causes concerning why these specific survey questions were rated towards the lower end of the scale.
- This brings us to where we are today ... the fix! Our solutions will help us to alter the course of our amazing workforce in a positive manner and ensure that the Southwest SPIRIT is flowing throughout our Department! Here is how we plan to do this:
1. Family Reunions at each Base
Team Leader - Bill Ehlers
Teammembers - Tahlia Martinez, Anne Zachritz Bryan, Amy Neeper
2. Inflight Video Series
Team Leader - Topher Adams
Teammembers - Tahlia Martinez, Anne Zachritz Bryan, Andrea Hansen
3. "Catch me at my best" campaign
Team Leader - Mary Pesce
Teammembers - Debbie McDermott, Nancy Cherrie, Chad Walker-Martin
4. Recognizing Flight Attendant extenuating circumstances
Team Leader - Kurt Beggs
Teammembers - Cary Leonidas, Sharon Wallis, Valarie Daniel
We also had some FUN at our meeting! Here are some pictures and a couple videos so we can remember all we accomplished.
