Let's get this going .... F.A.S.T.

GALLEY REFRESH LEADERS WILL BE AT YOUR BASE THIS MONTH


We have a lot going on this week! Frank Porter, Galley Refresh Team Lead, and David Pistorious, from our Corporate Planning Department, are in the field this month to answer questions and obtain feedback about the not-yet-determined wet good Galley Refresh project from both Flight Attendants and Provisioning Agents. Here's a list of the dates in which they will be in the Inflight Bases:

August 13—OAK
August 14—LAS
August 15—PHX
August 20—DEN
August 21—MDW
August 22—BWI
August 27—MCO
August 28—HOU
August 29—DAL


If you missed the first Galley Refresh Rollout, specifically dry goods, on Sunday, July 28, here is a list of the following items that were removed from the galley back stock:

- Remove black HHD hard cases from all aircraft
- Remove 1 sleeve of hot cups from all aircraft
- Remove 1 bag of creamers from all aircraft
- Remove 4 rolls of back stock receipt paper from all aircraft
- Remove the 2 empty kits (metal shells) in Galley 3 from -700 aircraft
- Special provisions will be made for charters)
- Remove 2 soaps from back stock from -3/5/7 aircraft; remove 3 soaps from back stock from -800
- Remove 2 Drink Order Pads from -3/5/7 aircraft; remove 3 Drink Order Pads from -800
- Remove 1 box of Kleenex from the aft galley of -3/5/7 aircraft; remove 2 boxes in G4 from -800


FILL OUT THE GALLEY REFRESH BEVERAGE USE FORMS AND EARN KICKTAILS


Thank you so much to all volunteers who have been filling out and faxing in the Galley Refresh Beverage Use forms. Because of your diligence, we are right at half of our goal! We do still need about 500 more to meet our goal of 1,000 ... but, I know you all will make that happen. As an incentive, any Flight Attendant who fills out at least ten (10) Galley Refresh Beverage Use forms per week, will be issued a Kicktail for each week of qualification starting this week. Also make sure you put your name on them so we know who to reward! For those of you that are our Galley Refresh Beverage Use forms rockstars ... you will each get an additional Kicktail for the work you have already done. Here's a list of our rockstars and the number of forms they have already filled out:

Jaycee Barrus = 84
April Linscott = 51
Ashley McDonald = 50
Anne Bryan = 46
Christopher Adams = 43
Debbie McDermott = 26
John Williams = 24
Lisa Happer = 20
Lauren Wheat = 18
Jayme Camilleri = 16
Gayla Power = 13
Jeffrey Frey = 12
Steve O'Brian = 9
Michael Massoni = 8
Mary Riding = 8
Debe Throckmorton = 8
Amy Neeper = 7
Shelley Starns = 6
Rebecca Hickey = 5
Unknown = 5 (Let Beverly know who you are to earn your Kicktail!)
George Carrillo = 5
Tom Tompkins = 5
Nancy Cherrie = 4
Stacey Leslie = 4
Christopher Williams = 1


EMPLOYEE SURVEY IS MAKING WAVES OF POSITIVE CHANGE


You have spoken and our Leaders are listening! It is with utter excitement that it is shared that Mike Hafner was pleased with the opportunities that were brought forth by the F.A.S.T. Employee Survey Team. 11 out of the 12 opportunities are now being created into project plans by Team Lead, Beverly Behrens, and will be presented to the Inflight Base Director Team later this month.

As a reminder, the goal of the F.A.S.T. Employee Survey Team is to ensure that a better work environment is established by focusing on improving three of the 2012 Employee Survey questions including:

- Working in my department is like being part of a family.
- There is effective communication between my department and the other departments with which we work.
- When I do a good job, my performance is recognized.

The F.A.S.T. Employee Survey Team will know that they have been successful if these three questions are more positively answered within the 2014 survey. We know that we can do this and this blog is one way to get our message out there.


LET THE BLOG BE KNOWN!


Please share by texting or e-mailing the link to this blog with every Flight Attendant you come into contact with. We want our Flight Attendants to know that our F.A.S.T. Teams are here for each and every one of them and the betterment of our collective Department. In fact, do you know why the F.A.S.T. Team was created? Inflight Leadership continued to hear during Round Tables, Town Halls, and submissions to I&I, that our Employees wanted to be involved in decisions that affected their job. To ensure that Flight Attendants were given the opportunity to actively work on changes that impacted their jobs, the F.A.S.T. Team was created. Our Leaders have invested a lot of time and money into the F.A.S.T. Team, so let us do our part and let our fellow Flight Attendants know what we are doing on their behalf! If you have any questions or comments on this blog, please e-mail them to beverly.behrens@wnco.com. If you have an suggestons, comments, or ideas pertaining to processes, procedures, and/or products, please continue to submit these by using the Ideas & Inquiries tool on SWALife >Inflight >Ideas & Inquiries.